Pune, India

Functional Trainer

About AffinityX

As a global leader in providing white-labeled digital marketing services, Affinity X is deeply committed to helping leading brands and local businesses grow through tech-enabled, data-driven solutions.

Role Responsibilities:

  • Work with GoDaddy teams to determine training needs
  • Design and develop the content understanding the client requirements and also understanding the knowledge, skills and behavior of our existing employees.
  • Deliver New hire trainings and Veteran revisits
  • Plan and schedule training sessions
  • Design and implement training programs and revisits
  • Prepare educational material such as module summaries, videos etc.
  • Support and mentor new employees
  • Maintain and share data- Attendance, assessment scores, employee extensions in the training
  • Collate feedback and publish on time
  • Support and train in, Live assist/ on the job training phase of the employees.
  • Communication with the top management and Manila teams as well.

Background Experience and Qualification:

  • Bachelor in BCom/BA/BSCBS
  • 2 years’ experience in training
  • Expertise in Intermediate level in WORDPRESS, WEBSITE DESIGN, PHOTOSHOP
  • Expertise UX/UI tool- WIX or FIGMA
  • Excellent and experience in Excel and PowerPoint
  • Expertise and experience in the eLearning and Virtual learning platform especially Adobe captivate
  • Excellent writing and verbal communication skills.
  • Functional Competencies Instructional design
  • Research and update personal knowledge and skills digital marketing, print and online
  • Create a content structure and flow
  • Content design includes design and develop intervention to build knowledge and skills
  • Build competitive quizzes and assessments
  • Facilitation
    • The ability to deliver the content with passion and enthusiasm
    • The ability to make it simpler and profound
    • Training must include exercises and activities that helps a person get an experience and therefore trainer must be able to create the content in manner which has examples, stories and exercise and also a simulated environment for participants to work on.
  • Communication
    • Excellent writing verbal skills required
    • Ability to connect with the various teams- in India, Manila and US

Behavioral Competencies Analytical thinking:

  • Gathers information from different sources
  • Identifies issues, problems and opportunities.
  • Generates possible solution or alternate solutions
  • Rectify the errors within the time frames
  • Need to have an insight and foresight of the functional training and interventions requirements.
  • Accountability
  • Adheres to rules, regulations, policies and procedures
  • Maintain confidentiality with/of information
  • Demonstrates high standards of ethical conduct
  • Presents oneself as a credible representative of AX Services
  • Commits to performing high quality work with the agreed timelines
  • Does not hesitate to stand up and admit shortcomings (vulnerability)
  • People Orientation
  • Work with others to accomplish tasks and assignments (team work)
  • Acknowledges the contribution and effort of team members
  • Demonstrates empathy and care for people
  • Delegates responsibility to appropriate individuals, as required
  • Establishes long-term relationships with various stakeholders
  • Communication
  • Consistently delivers accurate, clear, and concise messages in written and oral communication
  • Uses facts and figures to convey the message
  • Explains the business context so that audience understands the “big picture
  • Frames message in line with audience background and expectations (tact)
  • Listens and asks questions to confirm understanding and avoid miscommunications
  • Quality Orientation (Attention to Detail)
  • Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
  • Accurately and carefully follows established procedures for completing work tasks.
  • Vigilantly watches over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects.
  • Initiates action to correct quality problems or notifies others of quality issues as appropriate
  • Key working relationships and ContactsBIC Management- India and Manila
  • Learning Development Team
  • HR and other support groups
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    • Drop files here or
      Accepted file types: doc, docx, pdf, Max. file size: 10 MB.
        Maximum size 10MB