Technical Account Specialist - Social
About AffinityX
AffinityX is the global partner for building, deploying, and scaling marketing campaigns across digital and print platforms for agencies, franchise owners, media entities, creators, and small business groups.
Whether launching a new offering or increasing revenue on an existing product or service, AffinityX’s client-first team delivers the creative, media, production, technology, and training needed to execute with precision and achieve growth goals.
About Our Team
At AffinityX, there is both an “art” and a “science” that come together to power our ability to solve complex marketing challenges.
To build lasting growth, we seek those who think differently and investigate all potential solutions before arriving at a recommendation. Those who are not afraid of change and are deeply connected with a desire to provide stability and solve problems. Those who know that a successful campaign is just as important as staying up to date on the latest industry trends, and thrive on supporting our clients’ success in everything they do.
People who can combine industry knowledge with a passion to serve and care for the enablement of others. We’ll provide a framework for success through training, technology, and processes. We put our know-how to the test for our clients, supporting their needs and providing a truly exceptional customer experience.
Job Overview:
The Technical Account Specialist for Social will be responsible as a subject matter expert within the operations team and point of contact for any requested assistance related to products surrounding social media advertising.
Qualifications:
- Degree holder with at least 3 to 5 years of experience in online marketing, digital advertising.
- Minimum of 3 years of experience in a technical account management role or equivalent, preferably within the social media advertising industry or a digital marketing agency.
- Social Media Advertising Expertise: Strong knowledge and hands-on experience with social media advertising platforms, such as Facebook Ads Manager, Twitter Ads, LinkedIn Ads, and Instagram Ads. Familiarity with ad management tools, tracking pixels, and conversion tracking is essential.
- Google Tag Manager and Google Analytics familiarity is an advantage.
- Analytical Skills: Proficient in data analysis and campaign performance measurement. Ability to interpret complex metrics, identify trends, and make data-driven recommendations for campaign optimization.
- Communication Skills: Strong written and verbal communication skills to effectively communicate campaign strategies, progress, and results to internal teams and clients. Ability to provide clear instructions and guidance to creative teams and collaborate cross-functionally.